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【3M CDC】--Technical Support Engineer-Shanghai |
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hebe_0713
头衔: 海归上士 性别: 加入时间: 2008/02/21 文章: 21
海归分: 1942
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作者:hebe_0713 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
3M CDC Active Position Job Description
JAVA Support Engineer
Location:Shanghai
Job Description
Specific Responsibilities
1. Technical proficiency and attention to quality of work in performing production application/IT support
2. Customer focused with the ability to communicate via email or phone to clients on a daily basis
3. Proactively identify risks, troubleshoot incidents, resolve issues, and delegate (when required) to the corresponding business/IT groups within the target environment.
4. Coordinate with business and IT teams to ensure all the systems are well maintained and stabilized
5. Perform application support, in a 24/7 (only required to monitor the support database during US business hours, but could be paged for critical issues) on-call production environment, on a scheduled basis
Personal Characteristics
6. Professional, friendly and courteous in all interactions, whether with co-workers or clients
7. Remain calm even under pressure and perform well in a busy environment
8. Demonstrate an overall business approach that is both customer and results-oriented
9. Team player and adaptable to a changing environment
10. Strong written and verbal communication skills
11. Strong problem-solving skills
Qualifications
12. University degree or college / information technology institute diploma in related discipline
13. 1+ years of experience in developing J2EE applications
14. 2+ years of experience in supporting J2EE applications
15. 2+ years of experience in SQL language
16. Good understanding of IBM WebSphere, SQL Server, Java EE principle as well as basic knowledge of networks and infrastructure
17. Good English -- written and oral
作者:hebe_0713 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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- 【3M CDC】--Technical Support Engineer-Shanghai -- hebe_0713 - (1892 Byte) 2010-11-25 周四, 17:33 (1308 reads)
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