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 [原创]广州甲方美资公司 高薪诚聘 Helpdesk manager |
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tina-猎头
头衔: 海归上士
性别: 
加入时间: 2011/08/26
文章: 21
海归分: 1374
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作者：tina-猎头 在 IT 发贴, 来自【海归网】 http://www.haiguinet.com
详情请联系 tina
Relevant Experience:
The successful candidate will need to have the following experience:
• Experience in managing both internal and external resources.
• An understanding of support methodologies including an awareness of current trends in the IT industry, particularly with reference to call center and helpdesk technology.
• Working experience of problem management system, for e.g. Tivoli Service Desk, Remedy, Magic or any other similar packages.
• Facilitation, influencing and negotiation skills.
• Process analysis, problem solving and critical thinking skills.
• Knowledge of data communications technologies, SAP, Unix, Oracle, NetWare, Lotus Notes an advantage.
作者：tina-猎头 在 IT 发贴, 来自【海归网】 http://www.haiguinet.com
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 [原创]广州甲方美资公司 高薪诚聘 Helpdesk manager -- tina-猎头 - (695 Byte) 2012-3-02 周五, 14:11 (1601 reads)
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